Most contact centers review a sliver of conversations and hope the rest look like the sample. That is not QA. That is a lottery.
QACALLS transcribes the call, grades it against your scorecard, and hands coaches a timestamp instead of a vibe. You pick the model. You own the audio. We do not train foundation models on your floor.
The product is rolling out. The inbox is open. Write support@qacalls.ai or click the sample evaluation.