QACALLS is built around the form, not a mystery AI score. Weighted questions, fail conditions, and hybrid review all live in one place.
Reviewers stop drowning in playback. Agents get timestamps. Managers see the floor instead of a sample.
Product
Call center QA software
Keep the scorecard you already trust. Let AI do the first pass on every call, then bring humans in for the rows that need a person.
Generate an AI call evaluation, for free.
Open a sample call, click every score, then email us a recording of your own.
No credit cardClick every score on a real sampleEmail support@qacalls.ai anytime