What you get
- Recordings land in QACALLS without a copy-paste workflow.
- Every connected call is transcribed and graded against your scorecard.
- Fails, kudos, and summaries can route to Slack, Teams, or email.
Contact center · Integration
NICE CXone + QACALLS
Send CXone recordings to QACALLS for automated QM, summaries, and agent feedback.
Generate an AI call evaluation, for free.
Open a sample call, click every score, then email us a recording of your own.
No credit cardClick every score on a real sampleEmail support@qacalls.ai anytime